Contact

💬 Contact

Let's talk about it.

Do you have a question about sizing, an order, shipping, or our custom service? We read every message carefully and respond quickly.

⚡ Response within 24 business hours
📧 Email & WhatsApp
🤝 A real team
🔒 Confidential Discussions
📬 Contact Us

How to Contact Us

Choose the channel that works best for you.

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By email

contact@vertigetall.com

The easiest way to submit any request. Return requests must be submitted in writing.

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Via WhatsApp

+33 6 29 73 15 45

Additional support is available Monday through Friday.

✉️ Send a message on WhatsApp
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Response Time

Within 24 business hours

Monday through Friday. Messages received over the weekend will be processed on Monday morning.

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How long does it take for us to respond?

We usually respond within 24 business hours, Monday through Friday. Messages received over the weekend are processed on Monday. Behind VertigeTall are real people who read every message.

⚡ Response from
within 24 hours
❓ Frequently Asked Questions

Quick Answers

Answers to the most common questions.

How do I choose my size?
Check out our size guide: it covers jeans, sweatpants, shirts, polo shirts, sweaters, and T-shirts, with size equivalents for different countries. Each product page also specifies the fit and lengths.
What are the delivery times?
🇪🇺 European Union: 3 to 5 business days
🇬🇧 UK, 🇺🇸 USA, 🇨🇦 Canada, 🇨🇭 Switzerland: 3 to 8 business days

A tracking link will be sent to you by email as soon as your order ships.
Can I return an item?
Yes. You have 14 days after receipt to request a return. The item must be returned new, unworn, unwashed, and with all its original tags attached.
Can I exchange this for a different size?
Yes, subject to availability. Please contact us in writing before returning any items so that we can explain the procedure to follow.
What are the return fees?
🇪🇺 EU: €7.90 · 🇬🇧 UK: £9.90 · 🇺🇸 USA: $12.90 · 🇨🇦 Canada: CAD 12.90 · 🇨🇭 Switzerland: CHF 12.90
Do you ship internationally?
Yes. We ship throughout the European Union, to the United Kingdom, the United States, Canada, and Switzerland. Our network will continue to expand gradually.
Do I have to pay customs duties?
No. Orders to the UK, the U.S., Canada, and Switzerland are shipped DDP—Delivered Duty Paid. The price you pay is the final price.
Can I contact you before placing an order?
Of course. If you have any questions about size, fit, or shipping, please contact us before making your purchase. We'll help you choose the best option.
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Check out VertigeTall soon on Instagram and TikTok to discover our new collections, our tips, and a behind-the-scenes look at the brand.

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VertigeTall is an independent brand specializing in premium clothing for tall men. Every message matters, and we respond personally.